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Faq

Below are some answers to questions that you may find useful.

What is Jobberland?
Jobberland is a website dedicated to advertising job vacancies. Recruiters and employers advertise their vacancies, job seekers can then quickly search through the thousands of new jobs that appear every day on the site and apply online for any that look suitable.

What are the benefits of registering with Jobberland?
By registering with Jobberland you can save your searches, set up multiple instant/daily email notifications of new vacancies that match your search criteria and track the applications you’ve made through us. You can store CVs and by ‘activating’ one of them, will also enable recruiters to find your details and consider you for their latest roles.

How do I search for jobs?
Search field is provided on home where you can search for a keyword.

How can I contact Jobberland?
Please click on ‘Contact Us’ link at the bottom and fill all required information

I’ve found a job that’s perfect for a friend, how do I let them know?
Almost every job page on Jobberland has a orange ‘Share with Friends’ link which can be found at bottom on each job page. By clicking this you can choose to email directly to a friend.

I would like to give feedback - where can I go?
We genuinely appreciate feedback from our job seekers. Please click on ‘Contact Us’ link at the bottom and fill all required information

Can I view Jobberland from my mobile phone/portable device?
Yes, you will be able to view our site from smart phone and tablets.

Must I register with Jobberland to apply for jobs?
Yes, to apply for a job on our site you need to register. Your details will be confidential.

How do I apply for a job?
Every job has an online application form provided, making it quick and easy to apply immediately to any advertisement viewed on our website. Login and just click on the ‘Apply’ button at the bottom of each job page.

How do I find out more information about a job vacancy?
All of the information that is displayed on a job description is provided by the recruiter themselves, so if there is something further that you would like to know about a specific job vacancy we suggest that you contact the recruiter directly (if they have given their contact details).

How can I track the progress of my applications?
If you would like to know more about the progress of your application (i.e. if you were accepted/declined for a job) you will need to contact the recruiter themselves who advertised the job vacancy with Jobberland. Unfortunately, Jobberland are unable to provide any details relating to the progress of your application.

Can I see details of jobs I have recently applied for?
Yes - if you are registered with Jobberland you can see a list of your previous applications by logging in to your job seeker profile, followed by clicking the Apply History link within the Jobs menu.

What happens to my application after it has been submitted?
After completing the application for a job, your details, CV and cover letter (if provided) will be sent immediately to the recruiter by email. It is then the recruiter’s responsibility to contact you regarding the status of your application.

I’ve not had a response to my application, what can I do?
If you have recently applied for a job vacancy and have not heard from the recruiter, you may wish to contact them directly for an update as Jobberland are unable to provide you with this kind of information.

How can I contact the recruiter about my application?
If the recruiter has provided their contact details whilst advertising the vacancy, they will be displayed within the full job detail page. However, if the vacancy is no longer being advertised, any available contact details will not be displayed.

How can I be certain that the recruiter has received my application?
It is recommended that whilst applying for jobs that you should always select the ‘Send confirmation of my application to this Email Address’ option. Once you receive this email it is a confirmation that your application has been sent successfully from Jobberland to the recruiter and has also been successfully received by the recruiter’s email server. If you have any concerns that the recruiter may not have received your application, you may wish to contact them via email or a phone call.

I have not received an application confirmation email - what happened?
If you selected the option whilst applying this will generally mean that your application has been successfully sent from Jobberland but the email may be waiting in an email queue, you should expect to receive it shortly. Alternatively, it could be that your application email contained an image file (.GIF) that may have been considered a threat by the recipient’s mail system, so it may have been blocked. In these unlikely circumstances, you may wish to contact the recruiter to confirm with a follow-up email or phone call.

Will my contact information be sold to any third parties?
We do not disclose to any third party your name, address, email address, or telephone number without your consent, except to the extent necessary or appropriate to comply with applicable laws, or in legal proceedings where such information is relevant. For more information, please read Privacy Policy.

I'm not looking for a job anymore. Should I cancel my account and remove my CVs?
If you're not job hunting now, it's easy to adjust your account status. Go to Profile & CV -> My CV. Then you can decide what options you want to change.

For example, you can make your CV private (employers won't see it).

Why should I create a Profile?
Your Profile contains a collection of professional and personal details that is used to match you to job opportunities and personalised career advice - and to help you create your CV. A completed Profile lets you customise your homepage, see recommended jobs based on your interests, and even compare your career progress with others in your profession. Go to Profile.

What should I do if I have not received the email that contains my new password?
The email might have been accidentally flagged as spam. Try looking for it in your spam folder. Try reset password agaain. If that doesn't work, Contact Us.

Does my account expire?
Protecting your account data is a high priority. If you do not log in to your account for an extended period, your account will expire and all applicable account data will be deleted. If your account was deleted, you can create a new account. You can use your previously deleted email address and password or you can use a new email and password.

I’ve forgotten my login password, what can I do?
Click the 'Login' top of the page. You’ll see 'Forgot Password?' link. Click the link. Then enter the email address you use for your account. Click 'Send new Password' and we’ll send your new password.

How do I update my personal details?
Update your personal details by logging into your job seeker profile and click My Profile -> My Details menu link.

How do I change the email address that I’m registered with?
You can change your registered email address by logging into your account and clicking on My Profile > My Details menu link. At the bottom of My Details page click on ‘Update your email address’ link,. Please note that once you have changed your registered email address, you will need to use it the next time you login.

How do I change my login password?
You can change your login password by logging into your account and clicking the My Profiles > Change Password menu link at the top of the page. Please note that once you have changed your login password, you will need to use it the next time you login.

How do I delete my profile completely from Jobberland?
You can completely delete your account from Jobberland by clicking on ‘Contact Us’ link at the bottom of the page. Please fill in all required details to delete your account. Please note that this will delete all of your personal details as well as any Saved Searches, CVs and Jobs by Email subscriptions.

How do I upload my CV?
If you would like to upload your existing CV to Jobberland, click on My Profiles -> My CV menu link at the top and then click on ‘Create new CV’

If I upload my CV will everyone be able to see it?
No - when you upload a CV it will speed up the job application process, but we don’t automatically make it public, you have full control over who sees it.

How do I make my CV public, so that recruiters can find me?
To make your CV searchable for recruiters, you will need to click on ‘Change Status’ on CV page and fill all required information for recruiters to find you.

What are the benefits of making my CV public on Jobberland?
Making your CV public will allow recruiters and/or employers to approach you directly and consider you for relevant jobs that are not yet advertised.

My CV document is more than 2MB, how can I upload it?
To upload your CV to Jobberland it must be less than 2MB (Megabytes) in size. If your CV document is larger than this you may want to make sure there are no pictures or complex table arrangements in your document which could increase the file size.

My CV is saved as an unsupported file format, how can I upload it?
To upload your CV to Jobberland it must be saved in one of the following compatible file formats: RTF, TXT, PDF, DOC or DOCX. Whilst saving your document, you can usually select one of these compatible file formats by using the "Save As" option. These file type restrictions exist as they are the most commonly used file formats that are recognised by our recruiters.

How can I remove my CV from Jobberland?
To remove your CV from Jobberland you will first need to login to your account, then click on the My Profiles -> My CV menu link. You can remove a specific CV by clicking Delete within the Actions menu.

How can I receive Jobs by Email?
By logging into your account, click on My Profiles -> Current Alerts and then click on Job by email and fill all required information. New vacancies will be sent to you daily.

How can I stop receiving Jobs by Email?
Each of the emails you receive will have an ‘Unsubscribe’ link at the bottom of the email. Clicking this link will permanently stop the emails.

 

If you have any other questions or issues that are not answered above, please contact us by contact form.